1. Purchase Policy
1.1 Free and Paid Content: Our course on Communication Vidya includes both free and paid content. While the course itself is offered free of charge, certain materials such as video lectures or supplementary resources may require separate payments.
1.2 Eligibility: To access the free course content, users must create a valid account on our website. To access paid materials, users must complete an additional purchase process.
2. Payment Policy
2.1 Free Course Content: Access to the core course materials and lessons is free. No payment is required for the basic course content.
2.2 Paid Materials: Specific video lectures or supplementary materials within the course may require payment. Prices for these materials are listed on the course page or within the course interface.
2.3 Payment Methods: Payments for paid materials can be made using the payment methods available on our platform. All transactions are processed securely.
3. Order Policy
3.1 Enrollment Process: To enroll in the free course, users must complete the registration process. This grants access to the free content immediately upon registration.
3.2 Purchasing Paid Materials: To purchase paid materials, users must:
- Select the desired paid content from within the course or the course page.
- Complete the payment process as prompted.
- Upon successful payment, users will gain access to the purchased materials.
3.3 Access to Materials: Once purchased, paid materials will be accessible through your account on our platform. Access is granted for as long as the materials remain available.
4. Refund Policy
4.1 Free Course Content: As the core course content is free, no refunds are applicable.
4.2 Paid Materials:
- Refunds: If you are dissatisfied with purchased paid materials, please contact our support team within 7 days of purchase. Refund requests for paid materials will be reviewed on a case-by-case basis.
- Technical Issues: If you experience technical difficulties with accessing paid materials, contact our support team for assistance. We will work to resolve any issues promptly.
4.3 Changes to Course Availability: Communication Vidya reserves the right to modify or discontinue both free and paid content at any time. In the event of discontinuation, access to purchased materials will be provided as long as they are available, but no refunds will be offered for the paid content.
5. Contact Information
For any questions or concerns regarding this policy, please contact us at contact@communicationvidya.com.